Yes82 takes your privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information as a player on our platform.
256-bit encryption for all data transmitted and received
Your information is never sold to any third party
You have the right to access, correct, and delete your data
Compliance with Malaysia's Personal Data Protection Act 2010
Yes82 (referred to as "we", "the Company", or "our platform") is committed to protecting the privacy and security of all our players' personal data. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, and disclosure of personal information you provide to us when using the yes82.ws platform.
This document is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and internationally recognised data protection standards. We believe transparency is the foundation of trust, and this policy forms part of yes82's ongoing commitment to being honest with our players.
Quick Summary: yes82 collects your data to ensure our services function properly, keep your account secure, meet legal requirements, and enhance your gaming experience. We not sell your data to third parties for marketing purposes.
By registering for or using the yes82 platform, you confirm that you have read and understood this Privacy Policy. If you have any questions, our privacy team is available to assist you at any time.
Yes82 collects various types of personal information depending on how you interact with our platform. Below are the categories of data we collect, along with specific examples for each:
| Data Category | Examples of Information | Mandatory / Optional |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Mandatory (KYC) |
| Contact Data | Email address, phone number, mailing address | Mandatory |
| Financial Data | Bank account number, bank name, deposit/withdrawal transaction records | Mandatory |
| Technical Data | IP address, browser type, operating system, cookie data | Automatic |
| Usage Data | Betting records, games played, session duration, promotions used | Automatic |
| Communication Data | Live chat transcripts, support emails, and feedback submitted | Optional |
Yes82 does not intentionally collect sensitive personal data such as health information, religious beliefs, or political views. The sole exception is identity documents required for KYC purposes, as mandated by anti-money laundering (AML) compliance requirements.
Yes82 collects your personal information through several key channels:
When you use the yes82 platform, our systems automatically collect technical information including your IP address, device and browser type, pages visited, session time and duration, and general usage patterns. This information is collected via cookies, tracking pixels, and server logs.
In certain cases, yes82 may receive information about you from trusted third parties such as identity verification service providers, fraud prevention agencies, and payment service providers we use to process your transactions.
Yes82 uses your personal data solely for lawful and necessary purposes. The following are the primary purposes for which your data is used:
Important Note: yes82 does not use your data for automated decision-making that significantly affects you without human review. All major decisions, such as account closures or withdrawal rejections, are reviewed by our team.
Yes82 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, in certain situations, your information may be shared with the following parties:
Yes82 works with a select group of third-party companies to help us deliver our services. These include payment service providers (DuitNow, Touch 'n Go, FPX, and other payment gateways), licensed gaming software providers, identity verification companies, IT and cybersecurity service providers, and email and communications service providers.
All third-party service providers are bound by strict data protection agreements and may only use your data for the purposes specified in those agreements.
Yes82 may be required to disclose your personal information to government authorities, law enforcement agencies, or regulatory bodies where there is a valid court order or other legal obligation requiring such disclosure.
Where necessary to protect the rights, property, or safety of yes82 and its users — such as in cases of fraud investigation or legal proceedings — relevant information may be shared with legal advisors or the appropriate authorities.
The security of your personal data is yes82's highest priority. We continuously invest in robust security infrastructure to ensure your information remains protected at all times.
Shared Responsibility: While yes82 enforces strict security measures, the safety of your account also depends on your own actions. Use a strong password, never share your login credentials, and always log out when you are done using yes82 on a shared device.
Yes82 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by law.
| Data Type | Retention Period | Basis |
|---|---|---|
| Active account data | For the duration of active account | Service delivery |
| Financial transaction records | 7 years after transaction | AML legal requirements |
| KYC Documents | 5 years after account closure | Legal compliance requirements |
| Support communication logs | 3 years | Quality control & complaint resolution |
| Technical data & cookies | 13 months | Usage analytics |
| Marketing data (with consent) | Until consent is withdrawn | Promotional communications |
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked back to you personally.
Under Malaysia's Personal Data Protection Act 2010, you have several rights regarding your personal data, all of which yes82 fully respects:
You have the right to request a copy of the personal data yes82 holds about you. Requests will be processed within 14 business days.
If your data is inaccurate or out of date, you have the right to request a correction. Contact yes82 customer support to update your information.
You have the right to request the deletion of your personal data, subject to any minimum data retention obligations we are legally required to comply with.
You have the right to object to the use of your data for direct marketing purposes at any time, without needing to provide a reason.
Where technically feasible, you have the right to receive your personal data in a machine-readable format for transfer to another platform.
Where data processing is based on your consent, you may withdraw that consent at any time through your yes82 account settings.
To exercise any of the above rights, contact the yes82 privacy team by email at support@yes82.ws by stating the right you wish to exercise. We will acknowledge your request within 3 business days and resolve it within 30 days.
Yes82 uses cookies and similar tracking technologies to enhance platform functionality, understand user behaviour, and personalise your experience. The following are the types of cookies we use:
You can manage your cookie settings at any time through your browser settings. However, disabling essential cookies may affect the functionality of the yes82 platform.
Yes82 takes child protection in the digital environment seriously. Our platform is for users aged 18 and above only without exception.
Yes82 does not knowingly collect or process personal data from individuals under the age of 18. All new players are required to verify their age during registration, and further KYC verification is required before any financial transactions can be processed.
If yes82 discovers that personal data of a minor has been collected inadvertently, we will promptly delete that data and close the associated account. If you believe a minor has registered on the yes82 platform, please contact us immediately.
In some cases, your personal data may be processed or stored outside Malaysia — for example, when we use cloud service providers or international gaming software providers.
When international data transfers occur, yes82 ensures that:
Yes82 does not transfer players' personal data to countries that lack adequate data protection without appropriate additional safeguards in place.
Yes82 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements.
When significant amendments are made, yes82 will:
Your continued use of the yes82 platform after any amendments take effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how yes82 protects your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the protection of your personal data at yes82, please contact us through the following channels:
For formal requests relating to data rights (such as access or deletion requests), please submit a written request by email, including your full name, yes82 account number, and a description of your request. All requests will be acknowledged within 3 business days and resolved within 30 days.
Complaint to Authorities: If you are dissatisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) or the relevant data protection authority.
Six concrete commitments that demonstrate yes82's dedication to protecting your personal data.
Every exchange of data between you and yes82 is protected with the highest encryption standards — the same standards used by Malaysia's leading banks.
Yes82 operates in full compliance with Malaysia's Personal Data Protection Act 2010, ensuring your privacy rights are upheld under local law.
Yes82 has never and will never sell players' personal data to advertisers, data brokers, or any third party for their commercial purposes.
Yes82's cybersecurity systems monitor the platform around the clock to detect and prevent any unauthorised access or cyber threats.
You can access, amend, or request the deletion of your personal data at any time through your yes82 account settings or by contacting our team.
Your data is only shared with selected service providers who have signed strict data protection agreements with yes82.